# Sample SMS Flows

## First missed-call text

Sorry we missed you — this is {{business_name}}. What pest issue are you dealing with? Reply with the pest, address/city, how urgent it is, and your preferred appointment time. Photos help too. Reply STOP to opt out.

## Missing address

Thanks — we can help with {{pest_type}}. What is the service address or city, and is this residential or commercial?

## Missing appointment time

Got it. What day/time works best for a call or inspection? If it is urgent, reply ASAP.

## Qualified lead with booking link

Thanks, we have the details. The office has been notified. Fastest option: pick a time here: {{booking_link}}

## Owner SMS alert

New pest control lead:
Phone: {{phone}}
Pest: {{pest_type}}
Urgency: {{urgency}}
Address: {{address}}
Preferred time: {{preferred_time}}